Contact Us

For additional questions you have about MenorahMate, please contact us at info@menorahmate.com.

If you are interested in carrying MenorahMate in your store or gift shop, please email info@menorahmate.com for wholesale pricing.

Return Policy: If you are not completely satisfied with any unused MenorahMate item, please return it within 14 days upon receipt for a refund of the purchase price, excluding shipping charges. Returned items will be inspected to assure "like new" condition before any refunds are issued. We will pay the return shipping costs only if the return is a result of our error (defective or incorrect item). In the case of defective or incorrect item, please contact us via email at exchange@menorahmate.com for a replacement product and shipping instructions.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. If you provide your email address, we will notify you when your refund is processed.

Pleased include your original invoice (or a copy) with your return. If you do not have your original invoice, please include a letter with the returned merchandise that includes the following information:

Your name
Address
Phone number
Email address
Order number
Item name/description
Reason for return

Use the shipping carrier most convenient for you and send the package to the following address, where your return will be processed:

MenorahMate
14622 Ventura Blvd. Suite 102-826
Sherman Oaks, CA 91403